All
Search
Images
Videos
Maps
News
More
Shopping
Flights
Travel
Notebook
Report an inappropriate content
Please select one of the options below.
Not Relevant
Offensive
Adult
Child Sexual Abuse
Length
All
Short (less than 5 minutes)
Medium (5-20 minutes)
Long (more than 20 minutes)
Date
All
Past 24 hours
Past week
Past month
Past year
Resolution
All
Lower than 360p
360p or higher
480p or higher
720p or higher
1080p or higher
Source
All
Dailymotion
Vimeo
Metacafe
Hulu
VEVO
Myspace
MTV
CBS
Fox
CNN
MSN
Price
All
Free
Paid
Clear filters
SafeSearch:
Moderate
Strict
Moderate (default)
Off
Filter
2:56
12 Key Call Center Metrics & KPIs To Drive Better Performance
Feb 12, 2024
nextiva.com
Call center service level: Formulas, standards, sample agreement
2 views
Jun 23, 2021
timedoctor.com
Call Center Monitoring: Benefits, Tools & Best Practices
Aug 1, 2022
getvoip.com
20 Successful Call Center Strategies to Implement Today
Sep 11, 2020
hitachi-solutions.com
15 essential call center metrics to track to ensure success - Time Do
…
Mar 31, 2021
timedoctor.com
Call center benchmark statistics 2022 [ 10 metrics to track in 2023]
…
Nov 1, 2022
timedoctor.com
11 must-have skills to be an effective call center manager - Tim
…
Feb 11, 2022
timedoctor.com
10 top metrics to measure call center productivity (2025)
Oct 11, 2024
timedoctor.com
3:18
How Does Service Level Impact Call Center Occupancy Rate Optimizati
…
4 months ago
YouTube
Call Center Pro Strategies
5:40
Service level calculation 3 ways WFM Call center SLA management
17 views
1 month ago
YouTube
Techno49 WFM
3:30
Call Center Script
115.1K views
Jan 3, 2021
YouTube
Cristine Asis
5 Contact Center Metrics You Should Start Tracking Today
1.6K views
Jun 12, 2023
YouTube
Nextiva
16 essential call center KPIs for improving your team’s success
Jul 5, 2021
timedoctor.com
The definitive list of 29 call center metrics and KPIs
11 months ago
genesys.com
2:50
Call Center KPI Dashboard | Metrics for Customer Service Agent
23.1K views
May 3, 2018
YouTube
Someka
11:45
CALL CENTER 101: Customer Satisfaction Survey (CSAT Surve
…
49.7K views
Sep 14, 2018
YouTube
Rea Ninja
5:17
Call Centre Management - Service Level Impacts
39.6K views
Jul 19, 2010
YouTube
CareforCustomers
13:59
How to Survive Your Call Center Training
1M views
Aug 31, 2020
YouTube
Kwestyon
5:09
How to Enable Weeks in Power BI
50.7K views
Jul 7, 2020
YouTube
Power BI Playbook
0:55
How do I see my call log history
34.6K views
Jul 17, 2015
YouTube
TeleCloud
1:36
Call Center Sample Calls: Security System Monitoring
25.5K views
Apr 3, 2014
YouTube
Specialty Answering Service
8:33
Workforce Management Basics for Call Centers
130.7K views
Sep 18, 2012
YouTube
IRENEWFM
22:40
Positive Scripting Examples for Call Center: Customer Service
234.7K views
Dec 28, 2020
YouTube
Kwestyon
16:43
Call Center Dashboard in Excel | Track Calls, Issues & Support Typ
…
112.9K views
Mar 28, 2021
YouTube
Other Level’s
2:02
Call Center Management: Tracking Numbers - How to Add and Set Up
1.5K views
Aug 26, 2019
YouTube
ServiceTitan Phones Pro
8:59
Voice Lesson for Call Center Agents | the basics
113.9K views
Jul 8, 2021
YouTube
Kwestyon
1:20
Call Center Management: Understanding Your Call Center D
…
2.6K views
Aug 26, 2019
YouTube
ServiceTitan Phones Pro
4:46
How to forecast call center volumes and AHT's
17K views
Nov 29, 2018
YouTube
Spreadsheet Scheduler
6:49
Agent Occupancy and Utilization | Managing Metrics
18.5K views
Jul 30, 2020
YouTube
BenchmarkPortal
24:05
How to Improve Your English for Call Center: Tip #1
1.5M views
Oct 1, 2020
YouTube
Kwestyon
See more videos
More like this
Feedback