To its credit, Virgin Media is pretty clear about that on its compensation page (even if some might claim that's because it's down so often). Under its 'Automatic Compensation scheme' you're apparently eligible for "£9.76 per day for a total loss of service after 2 full working days from registering the loss of service to us".

Virgin Media's internet service has now been "fully restored" — according to a company spokesperson According to Downdetector, the number of reported issues reached a peak of 10,000, with problems kicking off at 9:50 a.

Virgin Media O2 has apologised after thousands in the UK reported they were unable to access the internet. Downdetector, which tracks websites, showed more than 10,000 people reported their broadband was not working on Monday morning. Users first began reporting issues shortly after 10:00 GMT.

Thousands of Virgin Media customers are currently without internet access after a service outage hit this morning, with the company saying it is "working to fix this as a priority"

Virgin Media customers are currently experiencing a loss of internet service. More than 1,000 users have reported the problem on Downdetector, which tracks online service statuses and real-time outages.

An issue which left thousands of Virgin Media O2 customers unable to access the internet has been resolved, the firm says. Downdetector, which tracks websites, showed more than 10,000 people reported their broadband was not working on Monday morning.