Twilio posted its fastest growth in years — here's what the numbers mean for CX leaders navigating the AI infrastructure ...

A keynote in Boston revealed a surprising truth: photo organizers and enterprise DAM managers face the same challenge — and ...

AI tools are becoming the new gatekeepers of discovery, shaping buyer trust and vendor shortlists before prospects ever reach ...

Today, Typeface, the marketing orchestration engine for the world's leading enterprises, debuted its AEO Analyzer, which scores your content and tells you exactly what to fix to improve AI answer ...

New full-stack offering turns content operations into an agentic growth engine NEW YORK and MUMBAI, India, April 30, 2026 /PRNewswire/ -- Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), ...

Cresta surpasses $100 million in annual recurring revenue. SUNNYVALE, Calif., April 30, 2026 /PRNewswire/ -- Cresta, the unified customer experience AI platform for human and AI agents, today ...

Adobe unveiled CX Enterprise Coworker at Summit 2026 — its agentic AI platform for customer experience orchestration.

Microsoft expanded agentic AI across Copilot Studio and Dynamics 365, adding real-time voice and autonomous agents for ...

New functionality allows marketers to turn existing content or create new content into current brand guidelines and tone to reach target audiences SAN FRANCISCO — April 30, 2026 — ContinuumGlobal, the ...

AWS acquired NLX to bring no-code conversational AI into Amazon Connect — targeting the engineering bottleneck slowing enterprise CCaaS deployments.