For more than a year, hundreds of San Diego residents complained about unexpected, and unexplainable, increases in their bi-monthly water bills. During that time the Public Utilities Department ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

These older meters, installed under an earlier model, faced issues like disconnection and billing problems. The replacement ...

Since the mid 1980s, employees at the Florida Power & Light Co. (FPL) had been using portable, temporary power quality meters to help customers identify problems in their facilities. These meters cost ...

Florida Power & Light Co.’s smart meters can now detect whether a customer-owned meter enclosure is about to need repairs or replacement, and customers will be notified when there is a problem.

Households are at risk of overpaying on their energy bills if their smart meters are faulty or wired incorrectly. Customers ...

Nigel Morris, 58, from Shropshire, was horrified when a bill from Scottish Power landed on his doormat last month saying he ...

Confronted by residents' complaints about sharp increases in their water bills, DeKalb is speeding up plans to install water meters that will wirelessly transmit consumption information from every ...

The San Diego Water Department retrofitted water meters after all. After weeks of questioning San Diego’s water department about water-meter retrofits and being told no retrofits are taking place at ...

Stanley Gairey couldn’t understand how he had gone through 2,700 gallons of water at his home in one day. But his $400 water bill said he had. Gairey, a 67-year-old Santa Fe native, called the city’s ...

We have smart phones, smart refrigerators, smart lights, smart vacuum cleaners. There’s even a smart fork that tracks your eating habits. But the meter that tracks the electricity that runs these ...