Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

If you dealt with Amazon in this time period, there's a high probability you are owed a check.

Over the years, Amazon has become well known for its simple and easy return policy, allowing for smooth, hassle-free returns and quick refunds within 30 days of delivery. As the holiday season ...

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

Amazon is issuing long-anticipated refunds for some customers. According to USA Today, some customers who had issues with Amazon returns in the past may finally get closure. Per reports, one customer ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Amazon is handling a rapidly growing number of returns that are causing a massive problem for the e-commerce giant and the planet. A National Retail Federation survey found a record $761 billion of ...

Some of America’s top retailers are busy with a new strategy when it comes to the return of products. Walmart and Amazon, two of the retail giants, are among the two that are changing the process of ...

Amazon has begun issuing substantial refunds to customers for returns dating back to 2018, marking an unprecedented acknowledgment of systemic processing delays within the world’s largest online ...