Any sort of public sector project is going to have constraints seldom seen in a typical business. That doesn’t mean you have to forego the implementation and use of methodologies like Lean Six Sigma.

Six Sigma is a powerful methodology for process improvement and operational efficiency. However, its implementation often ...

Every IT executive will tell you that delivery of quality IT services from a user point of view is their highest priority today. Much has been written recently about managing the quality of IT service ...

Many organizations are adept at deploying information security controls, but these measures are often reactive, meaning they are designed to mitigate incidents after they occur rather than prevent ...

Implementing six sigma techniques can be daunting, especially for new teams. You can get caught up in the details from well-established practitioners and the novice, yet forget how this affects ...