IT helpdesk team lead Anthony Warrell told a ServiceNow AI readiness digital summit that the work aligns with a broader ‘AI everywhere’ initiative being championed by vice chancellor Simon Biggs. “We ...
UC Berkeley is one of the top research institutions in the world and has aligned the ServiceNow platform with its leadership objectives. The University of California, Berkeley is one of the world's ...
There was nothing particularly novel about Utah State University’s initial implementation of the ServiceNow platform. It was, as CIO Eric Hawley says, a tool to handle “bog- standard trouble tickets” ...