ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...
Nextgov

ServiceNow, GSA strike OneGov deal to drive government AI adoption

Get the latest federal technology news delivered to your inbox. Tech firm ServiceNow agreed to major discounts for all government customers of its flagship software offering in the latest OneGov ...
Diginomica

Unleashing an army of agents, ServiceNow graduates from system of engagement to system of agents

ServiceNow has just announced an army of thousands of AI-powered agents, along with an orchestrator to co-ordinate their actions, and a no-code Agent Studio to create, customize and manage agents ...
Diginomica

Knowledge 2025 - "This platform is built for this moment in time", says ServiceNow's Paul Fipps on the "urgent" race to capture enterprise AI

Newly appointed President of Global Customer Operations at ServiceNow, Paul Fipps, outlines why the vendor believes its platform approach is positioned to capture the enterprise AI market. Paul Fipps, ...