In today's hyperconnected world, social media has become a critical channel for businesses to understand consumers. While ...
In Salesforce’s most recent State of the Connected Customer study, 80% of respondents said a company’s customer experience is as important as its products and services. Sixty-five percent said they ...
Multimodal sentiment analysis (MSA) is an emerging technology that seeks to digitally automate extraction and prediction of human sentiments from text, audio, and video. With advances in deep learning ...
Have you ever wondered how businesses sift through mountains of customer feedback to uncover what truly matters? Imagine receiving hundreds, if not thousands, of product reviews, emails, or survey ...
Most of us don’t enjoy scrolling through countless online reviews, trying to decipher whether customers are genuinely satisfied or just being sarcastic. It can feel like trying to read between the ...
There has been a tremendous evolution in the social media marketing industry over the past few years. From the tools we use and the strategies we implement to the metrics we track, all have undergone ...
Personalization has become a cornerstone of digital interactions, influencing how businesses and platforms engage with consumers. However, traditional models often fall short of dynamically adapting ...
AI innovation seeks to improve crypto trading by leveraging media sentiment analysis to deliver real-time, actionable insights. Sentix, an AI-powered crypto market tool, offers traders the ability to ...