Every organization with a decent service desk has implemented a trouble-ticket system to effectively track problems, learn from them, improve productivity and generate reports on trends and metrics.

An audit engagement is a critical exercise for stakeholders such as employees, owners, investors and lenders. For the sake of efficiency, auditors must focus on standard audit tasks; they can't focus ...

As an advisor, you deal with complexity on a day-to-day basis. You’re managing investments, financial plans, client emotions, team dynamics, administrative paperwork, compliance and more. You can’t ...