Creating high quality products keeps your customers loyal and your employees engaged. You can create a quality assurance program by defining standards and outlining the steps necessary to achieve them ...

Over the last few months, I have heard various experienced and knowledgeable experts state (emphatically no less) totally contradictory opinions regarding quality assurance (QA), quality control (QC), ...

The primary purpose of a QA program is to ensure that your products meet the expectations of your customers. If your products fulfill the functionality you claim, continue to work without problems ...

If your business is starting to grow quickly, you’ve likely discovered it needs a sturdier foundation to better scale your customer support/service team. A robust foundation is what enables support ...

ROCK ISLAND ARSENAL, Ill. -- The Joint Munitions Command's Quality Assurance program enhances readiness and ensures ready and reliable ammunition is provided to the Joint Warfighter when needed. As ...

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas -- (Oct. 31, 2016) A new training program to enhance the effectiveness of contracting oversight and quality assurance processes is underway by quality ...

A group of U.S. technology companies has launched an IT internship program aimed at helping low-income young people get a start in the industry through quality assurance jobs. Backers of the new ...

Contact centers are more than just service hubs—they're where the critical interactions that shape brand perception and loyalty occur. Contact center quality assurance (QA) ensures that every customer ...

As a finance and business professional for 30-plus years, I have seen my share of companies that deliver great quality and, unfortunately, many that don’t. No entrepreneur starts out with a desire to ...

Blackline Safety Corp., a global leader in connected safety technology, has announced a major expansion of its quality assurance (QA) program. As part of the expansion, the company has increased its ...

The QA/QI Program was developed to ensure that research being done on campus meets compliance requirements of the regulations that govern them, and also to educate and assist CU's dedicated faculty in ...