I've watched it happen across dozens of client organizations—work transforming dramatically in recent years, accelerated by technological changes, pandemic-driven reorganization and evolving workforce ...

AI learns from organizational patterns, not intentions. Unexamined bias can become embedded in the automated systems leaders rely on every day. Do you ever worry that the choices you make today might ...

The term "culture" is often brandished as a Band-Aid for a company's problems. If there's a downturn in workplace morale, it must be an issue with culture; if there's an uptick in performance, it's ...