SolarWinds Service Desk now includes an AI-powered virtual agent to help users troubleshoot issues so IT agents can focus on critical and complex tasks AUSTIN, Texas--(BUSINESS WIRE)-- SolarWinds ...

With the FootPrints family of integrated IT management solutions, Numara delivers true end to end support capability for change, configuration and desktop management processes. And unlike other ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced it was named a November 2019 Gartner ® Peer Insights ™ ...

(MENAFN- EIN Presswire) EINPresswire/ -- "The cloud IT service management (ITSM) market is dominated by a mix of global enterprise software companies and specialized IT infrastructure technology firms ...

Serval has successfully secured $47 million in funding to advance the development of AI agents specifically designed for IT service management. This significant investment highlights the growing trend ...

The new Unisys ITSM solutions comprise Remedy as a Service, an ITSM toolset delivered through a software-as-a-service (SaaS) model; a customer-focused user portal capability; and the capability to ...

SolarWinds has purchased IT services management firm LogicNow and will combine it with remote management and monitoring (RMM) competitor SolarWinds N-Able to boost capabilities and scale. The Austin, ...

BOCA RATON, Fla., Oct. 26, 2018 /PRNewswire-PRWeb/ -- Champion Solutions Group, a leading provider of customized technology solutions, announced today the acquisition of consulting and IT development ...

In today's fast-changing digital world, managing IT assets is no longer just about keeping track of devices. It's about gaining visibility, reducing waste, supporting remote teams, and making informed ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, announces it’s adding transformative artificial ...