Residents in a midstate mobile home park have had on-again, off-again water service for the better part of the last week and a half. It all started November 17 when water went out at the Orchard Hills ...

STATEN ISLAND, N.Y. — You’ve seen the headlines: “Staten Island Ferry to run reduced service (insert night here).” It began with the height of the COVID-19 pandemic, with droves of ferry workers out ...

It isn’t groundbreaking to find that public transportation users would prefer their bus and train service to keep to a reliable schedule. More significant than that, though, is the idea that ...

For years, customer service has frustrated both businesses and consumers. Long wait times, disjointed communication, and inconsistent service have dissatisfied many customers, creating significant ...

With the rapid growth in the number of customer service channels available to the consumer comes the opportunity for organisations to improve their brand reach, customer experience and ultimately ...

Jan. 17—FAIRMONT — The recent snowstorms highlighted continuing problems the City of Fairmont has with Republic Services, its contracted trash collector. "I don't fully say that snow related delays ...

Google is the new evil empire – but now I really am beginning to believe it. I know that user agreements are typically ignored by most users, but anyone in the corporate world who ignores this risks ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. HUNTSVILLE, Ala – Residents who live on one ...