Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...

This section covers gender and sexuality for science communication, journalism, and inclusive writing. Subtopics include how to use “they” as a personal pronoun, recognition that gender identity and ...

The move toward so-called inclusive language finds its origins in the feminist movement where activists considered sexist the generic masculine form of words, which has perennially been understood to ...