Human-centered design is believed to have been born out of the Stanford University design program in 1958—when Professor John E. Arnold suggested that engineering design should be human-centered and ...

For decades, developers at South Orange County Community College District have been creating innovative and useful digital tools that automate tasks to assist faculty and benefit students. They've ...

On March 11, the novel coronavirus disease was declared a pandemic by the World Health Organization. Now that it’s October I’m mostly embracing the uncertainty and vast changes of the pandemic, as ...

It’s safe to say that digital health tools, including electronic health records (EHRs), haven’t always sparked excitement and joy among clinicans and providers. There are no excuses for poor usability ...

Human factors (also referred to as human factors psychology and human factors engineering) is an applied field of study that examines human abilities, limitations, behaviors, and processes in order to ...

A typical design process looks like this: You get a bunch of requirements based on incremental improvements to an existing product or service, build the new offer, and ship it out to the world and ...

Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...

While billions of dollars are spent on consumer insights to ensure that our potato chips are crispy, powerful data to fuel human-centered design are rarely applied by the social sector. An example of ...