INDIANAPOLIS — On day two of Genesys's CX17 user conference, product managers highlighted the company's vision for the three offerings in its Customer Experience suite: PureConnect, PureCloud, and ...
OLD GREENWICH, Conn., May 20, 2020 /PRNewswire-PRWeb/ -- Speakeasy AI today announced a deeper investment in Genesys as a partner solution, given recent successes with their integration. Speakeasy ...
Can Visual IVR Really Help Callers? 5 Ideal Use Cases Your email has been sent From scheduling to bill payment, discover how visual IVR boosts efficiency and increases satisfaction with customer ...