Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

The next stumbling block is legacy processes that assume humans are doing all the work. Banking processes were historically ...

Forbes contributors publish independent expert analyses and insights. Writing at the intersection of digital transformation, AI, and talent. When business leaders ask me where AI is taking work, I ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...