Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, ...

SAN FRANCISCO--(BUSINESS WIRE)--Envoy, the only integrated workplace platform that connects people, spaces, and data, today announced the addition of Virtual Front Desk, an innovative solution for ...

Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...

MOVING on from the Arab Spring and the possibility of a euro-zone default, it's time to ask a far bigger question: what does the future hold for the humble front desk? Its existence is under threat ...

Local service professionals using Front Desk have, on average, 20 percent higher job conversion and 28 percent higher customer satisfaction ratings SAN FRANCISCO--(BUSINESS WIRE)--Thumbtack, the ...

Front desk positions were reinstated Monday at several Tempe campus residence halls in response to residents’ requests to increase security. University Housing reopened the desks at Palo Verde East, ...

Don't skip this important step the next time you travel—it may save you big bucks As a travel writer for the past two decades, I have spent a lot of time in hotels, often staying at dozens of ...