Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...
Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. In this episode, Thomas Betts chats with ...
Lighthouse Automation Edition (AE) and Opengear's appliance software have been upgraded to include dynamic routing, allowing for a complete management network overlay. These updates enable users or ...
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