If you’ve been in business or innovation circles in the past ten years, chances are you have experimented with design thinking. You have gone through the brainstorming sessions, you have done the ...

Design thinking methodology -- Phase 1 : definition -- Phase 2 : research -- Phase 3 : interpretation -- Phase 4 : idea generation -- Phase 5 : prototyping -- Phase 6 : evaluation -- Design thinking ...

The tide is shifting in both the private and public sectors as organizations discover they must focus on the customer experience to be successful. “The last best experience that anyone has anywhere, ...

When productive people share their secrets, they often talk about to-do lists—which I swear by. I also stress the importance of self-care, exercise, and spending some time outdoors every day. I do my ...

Key Points Design thinking is a human-centric approach to product development. Useful software tools streamline many of the phases of the design thinking process. Effective design thinking tools allow ...

Why you need to put yourself in your customer’s shoes to understand the experiences they have with your organization. How well do you put yourself in your customer’s shoes? Year in and year out, ...

Although all authors completed the disclosure declaration, the following author(s) and/or an author's immediate family member(s) indicated a financial or other interest that is relevant to the subject ...

FORT KNOX, Ky. - Critical thinking requires practice, creative thinking. Soldiers and key leaders of the 3rd Brigade Combat Team, 1st Infantry Division are actively applying Operational Art and ...

Are you a creative or inventive person? Or would you like to be? Would you like to harness your creativity to solve problems for your company or for society? Would you like to add design-driven ...

"Design thinking," which is gaining traction in the business sector, is about allowing even the most traditional thinker to create fresh, inventive solutions to business challenges by leveraging an ...