The old reach out and touch someone slogan from the phone company means, in the technical support business, to reach out and touch someone’s computer. Doing so in person takes expertise and patience.

Network attached storage (NAS) appliances are frequently touted for bringing convenience and simplicity to network storage. Appliances include their own dedicated disks for storage and RAID, and most ...

Google's move to launch more Chromebooks for prices as low as $149 along with its Chromebit gadget that'll turn a TV into a PC is going to accelerate a move to what could charitably be called ...

Most organisations these days prefer to deploy most new servers as virtual machines (VMs), with physical servers deployed only in exceptional or business-justified cases. Virtual backup appliances – ...

Over the past few decades, computing has trended towards the personal. We’ve gone from the age of desktops to the age of laptops to the age of the smartphone. And even though that newfound mobility ...