Several years ago, a blue-chip tech company switched CEOs, and that leader quickly discovered that its salespeople were vying with each other for client business. Clients were called, and even nagged, ...

BDO reports on fostering change champions in organizations to enhance transformation success and mitigate employee resistance.

Hoteliers primarily focused on the guest experience until 2020, when the Covid-19 pandemic created unprecedented challenges for the hospitality industry and placed employees under immense stress. Now, ...