There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

In my case, I was trying to talk to someone about the app I submitted to the Mac App Store. I have no experience with App ...

Apple appears to be developing an AI-based "Support Assistant" for the Apple Support app. Signs of the feature were found in Apple code by MacRumors contributor Aaron Perris, but the Support Assistant ...

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...

Apple is continuing to improve the AI Support Assistant that it is testing in the Apple Support app, introducing new functionality in the latest update. In addition to answering questions about Apple ...

iPhone Trouble? How to Get Technical Support for Your Apple Devices Need help with a glitchy your iPhone, Mac, or other Apple product? The company's Support app and website can lead you to the right ...

Elyse Betters Picaro is the former Editor-in-Chief of Pocket-lint and the former Operations Manager for Valnet's Consumer Tech brands, including Pocket-lint, Android Police, and XDA. She is based in ...

Apple's new Community+ program is designed to recognize frequent contributors' "positive attitude, expertise, and curiosity" as they help other posters solve their technical problems. Debuting quietly ...