A suspect is on the run after he shot a bystander in the parking lot of a north Houston restaurant, HPD said. He was ...

The goal of the average freelancer, entrepreneur or service provider can be summed up in this basic algorithm: Get a client, land a gig, get the job done, get paid promptly, and get a repeat. If you ...

SANDY, Utah (KUTV) — A dramatic scene unfolded at a car dealership after an angry customer drove his newly purchased vehicle through the front windows in a fit of frustration over a refund dispute.

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...

BELLAIRE, MI (WFSB) - A popular brewery in Michigan posted to social media a response to an angry customer and it went viral. Short’s Brewing Company in Bellaire, MI said it admitted to making a ...

People love Costco for its bulk buys that cost a fraction of what they might at other retailers, but the company hasn't ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. PARMA, Ohio (WJW) — Cell phones were ...

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Verizon is shifting gears as it continues to face a fleeing customer problem.

Gregory Mason and the unicorn cake that caused so much controversy. A Southern baker’s not-so-sweet experience with an angry customer has garnered sympathy across the internet. Earlier this month, ...

The goal of the customer service is to ensure customer satisfaction and to enhance customer loyalty. But despite the billions of dollars companies spend on customer service programs, our interactions ...